Kite Festival and Customer Orientation
Yesterday, a few of us sat down for a cuppa at the Cyber Kitchen (Jawalakhel). We ordered our coffee and began our chitchat. Our talks steered to one of the recent issues,that of 'changa chet'. Changa meaning KITE and changa chet meaning, someone cuts another person's kite up in the sky. As you see, Dashain is round the corner, so kites are on mind and sky, both! We looked around at the decor of the Cyber Kitchen, which like every year, marks the Kite Festival with a festive gaiety of its own. There were lovely kites hung all around.
After hanging out for a while, as we made our ways out of the cafe, Shalin smiled to me and said, if we could take one of the kites as a souvenier. These kites with Cyber kitchen's signature!
THe marketer in me sprang up, lets test these folks... how customer-oriented are they? lets see their culture? or lets find out how deep customer runs in their veins!! So, Bravo, I ask one of the guys there, if I could take a kite.... Hmm...'sorry mam but we dont have permission to give you one!'....
Hmm...now if you were this guy, what would you have done....
1 comment:
Yeah, marketing hasn't touched all the souls as it apparently has you. The pedagogy of Khandai doth make one embrace the wonders of marketing and marvel at the world with this eye. Unfortunately you still will have to await a few years, perchance in disgust. May that day come where you just think of a product or an act of service, and some fellow will pop out of nowhere and say, "Here, ma'am. I believe you'll be needing this.".
Here is a suggestion of another blog for you: "The element of Marketing in Marriage proposals"
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